Refund policy

At BismilCart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order number is required.

Non-Returnable Items

The following items may not be eligible for return:

  • Products damaged due to misuse or improper handling.

  • Items returned without original packaging.

  • Clearance or final-sale items (if applicable).

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging

We will review the issue and provide a replacement, refund, or appropriate resolution.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

For returns that are not due to damage, defects, or incorrect items, customers are responsible for return shipping costs.

For damaged, defective, or incorrect items, BismilCart will provide assistance and cover reasonable return shipping costs where applicable.

Order Cancellations

Orders may be cancelled before they have been processed or shipped. Once an order has been shipped, it may no longer be eligible for cancellation.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: supportbismilcart@gmail.com

Website: https://www.bismilcart.us

We are committed to providing prompt and professional support to all our customers.